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Frequently Asked Questions

Q: How much is the venue rental?

A: Fill out the form on our contact page and we will email back shortly with venue pricing. (Response time is typically 5-30min)

Q: Do  you offer any other services?

A: We are a full service venue. We offer services such as full event design, Catering, DJs, Cake design, Bartending , Balloon Decor, Day of coordination for weddings and event planning

Q: What is the earliest I can come into the venue to set up my decor?

A: We only allow access to the venue for the time purchased. If your contract states that your booking is from 6pm-12am, the earliest you and your vendors will have access is 6pm. You may purchase additional hours if the time is available with proper notice. Additional hours may be added at the time of booking. We do not add additional hours the day of or the day before the event. 

Q: When can I tour the venue?

A: We have open house every Wednesday and Thursday between 5:30pm-7:00pm. No appointment is needed. 

Q: What is your capacity?

A: Seated - 75ppl

     Cocktail - 120ppl

     Theater - 140 ppl

Q: What if I want to book less than the 6 hr time block?

A: Fri-Sun we have a 6hr minimum booking. In our experience in the event industry, we have found that most events require a minimum of 6 hours. This would include the time it takes to set up, enjoy your event, and break down. (1hr : 4hr : 1hr) . Because of this we have competitively priced our time blocks so that you have a comfortable amount of time and not feel rushed. On Weekdays there is a 2hr booking minimum. 

Q: Can I bring my own caterer?

A: Yes , you may bring your own food or choose to use your own caterer. We also have vendors we can recommend. 

Q: Can I serve alcohol?

A: Yes, you may serve alcohol but self serving is prohibited. You must hire a permitted bartender. You must also purchase liquor liability insurance.(Proof of this must be shown prior to your event). Or you may purchase Ambience Bartender for a fee of $200.  If you are serving alcohol, you must also purchase Ambience security for the entirety of your event. No Exceptions.

Q: How soon must I pay the deposit?

A:The deposit is required to book. As soon as you are ready to book we can send you the contract through email where it can be signed electronically. Your date is not reserved until the contract is signed and the deposit is paid. Dates are on a first PAID, first served basis.

Q: What if we are a non-profit organization?

A: Non-profit organizations are near and dear to our heart! We offer a 10% discount to non-profits off the total price. We simply need a 501(c) , and we're all set!  

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